Cartridge World

Marilyn Jerome, owner
Cartridge World
5465 Mills Civic Pkwy., Ste. 105
West Des Moines, IA  50266
515-564-7400 store
515-564-7401 fax

We are part of a franchise called Cartridge World.  There are currently over 1600 stores in 17 different countries.  Cartridge World is the world's leading re-manufacturer of ink and toner.  All of our work is done in-house.  Our highly-trained technicians dismantle each toner cartridge and replace all damaged and worn parts, including wiper blades, doctor blades, drums, chips, and clips.  Each unit is completely cleaned out so there is no old toner residue left.  Then we fill the unit with the appropriate toner to that unit, using only the top quality toners on the market.  After the unit is rebuilt, it is tested on its mechanics and electronics to ensure excellent print quality for our customers. 

The inks are done similarly.  When a customer brings in an empty ink cartridge, the unit is carefully cleaned out so there is no old, sticky ink left.  We replace computer chips (if there are any) and refill the cartridge using the best quality inks on the market.  Each ink is specifically made for a particular cartridge to ensure the correct flow of ink from cartridge to printer.  Each ink cartridge is also tested so we can always provide our customers assurance that each has been tested and will work as well as the original cartridge. 

We always offer free pick-up and delivery for all of our business customers.  We currently serve about 500 businesses in the DM Metro area.  We also have a walk-up retail business for home-users.  Everything we do is guaranteed to work as well as the original and provide superior color and longevity.  Often times our cartridges last longer because we refill to maximum capacity. 

We have had many satisfied customers who realize the value of recycling and reusing cartridges.  It costs about half the price of buying a brand new cartridge each time.  Ink cartridges can be refilled up to 7 times.  Toners can be rebuilt indefinitely.  We do all major brands of ink and toner.

Why do we do what we do?  Because we are trying to make our environment as clean as possible and think it's being good stewards of that environment to reuse and recycle when we can.  Also, we are value conscious.  It only makes sense to pay less for the same quality!  We've refilled our own cartridges for almost three years and have never had an issue with our Dell printer. 

All dsmBUZZ members will receive an additional 10% off for stopping in or calling in an order.  We love being part of Des Moines and think it's an awesome place to live.  We want to give back to the community that gives us so much.